Lead Receptionist

Gold Life Ekspansindo · 📍 Pontianak · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 15.000.000 – Rp 20.000.000 per month
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📋 Tanggung Jawab Pekerjaan

Greet and assist visitors and customers with a warm and professional demeanor.,Handle and direct incoming calls, emails, and walk-in inquiries to the appropriate department.,Maintain accurate and up-to-date records of visitor and customer information.,Coordinate with other departments to ensure smooth and efficient operations.,Provide excellent customer service and resolve any issues or concerns promptly.,Ensure the reception area is clean, organized, and welcoming at all times.,Assist in training and mentoring junior staff members.,Perform other related duties as assigned by the management.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 3 years of experience in a receptionist or customer service role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using office software and computer systems.,Familiarity with customer service best practices and procedures.,Ability to work well under pressure and meet deadlines.,Proven track record of delivering exceptional customer service.

🛠️ Keahlian

Customer serviceCommunicationOrganizationMultitaskingProblem-solvingTime managementTeamworkAdaptability
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